T+C's and Shipping Info

Privacy Policy

Two Islands respects the use of your personal details and your privacy will be protected with confidence. Any personal information provided will be used for internal use only and will not be disclosed to any third party.

Refund Policy

No refunds are issued unless the product is faulty or the incorrect item was sent, in which case, a refund or exchange will be issued.

Pricing

All of our pricing is in New Zealand dollars (NZD), and include GST (Goods and Services Tax). International purchases will be charged in New Zealand dollars and may incur international transaction fees. Please keep in mind that what you pay online for your order does not include possible taxes and duties which may be applied by customs authorities on delivery into your country.

Shipping and Delivery

Orders placed before 3pm will be dispatched the same day.  You will receive a shipping confirmation email from us as soon as your parcel has been dispatched with your tracking number and a link to the website where you can track your parcels journey.  Delivery times are estimates only and can vary depending on your location and distance from Auckland, New Zealand. These do not include delays caused by shipping couriers, credit card verification processes, customs holds & any other delay outside of our control.  We ship using Courier Post for NZ orders and NZ Post for International orders.      

New Zealand Shipping Information
We do not currently post to Waiheke or PO Boxes.